Restoring a purchase

Get Pro back on a new device or after reinstalling.

If Conact is not showing Pro on a device where you expect it — a new phone, or after a reinstall — restoring re-checks your Apple ID for the purchase.

  1. 1Open Settings, then the subscription section.
  2. 2Tap Restore purchases.
  3. 3Make sure you are signed in with the Apple ID that bought Pro.

A purchase belongs to the Apple ID that made it. Buying on one Apple ID and signing in with another will not restore.

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